Client Services Coordinator
Cashrewards Sydney, Sydney
Job Description
Heyyyyy! We're Cashrewards, Australia’s most loved cashback platform.
Shoppers love us, but not just shoppers, our team think we’re pretty awesome too. So much so that they recently voted and now we’re a certified Great Place to Work. As they say, the proof is in the pudding socheck out this role to see if you fancy a slice yourself.
Reporting directly to the Team Leader, you will support the Team lead and Account Managers in day-to-day management of their external clients and executing campaigns.
You will be an individual who is highly organised, proactive, able to work productively in a fast-paced environment, lead daily operations and ad hoc. You will have exposure to executing marketing campaigns and supporting with post campaign analysis
Your Focus
Support Team Leads, Senior Account Managers and Account Managers on delivery of their campaigns
Update the team campaign trackers
Respond to client emails and calls in a timely manner
Ensure your CS team offers are briefed accordingly
Liaise and gather information/documentation from networks and or clients
Responsible for executing on your team media plans
Run weekly analytics reports to track success of client marketing campaigns
Attend WIP calls with clients and assigned network, take actions points and ensure action is assigned
About You
- Previous experience working in a fast-paced environment
- Previous marketing/sales experience delivering business objectives
- A strong desire to execute, drive impact, and develop within our organisation
- Strong work ethic, attention to detail and high reliability.
- Drive to develop and your career within the of the retail, e-com, loyalty and/or technology space. Demonstrated history of working within any of these is desirable.
- Excellent verbal and written communication skills, with the confidence to provide insights and feedback to internal and external stakeholders.
- Self-motivated, self-aware, and emotionally intelligent
- Desirable skills include working with all Microsoft tools, affiliate networks, Asana Excel & BI
Additional Information
In the fast moving cashback category, Cashrewards has powered ahead of its rivals and taken the lead, serving over 1.8 million members with an enticing range of cashback offers from more than 2000 brand partners including Apple, Amazon, Myer, Liquorland, Adidas, Bonds, Target, Booking.com and The Iconic. As if that isn’t impressive enough, we’re fully Australian owned and operated, and backed by 1835i, one of Australia's leading venture funds. Plus, we support the Starlight Children's Foundation by donating 1% of all cash redeemed to the foundation.
Another cool thing, we're right smack-band in the middle of Sydney CBD (next to the QVB) so we're easy to get to.
There's lots more to love about working here, like:
- Flexible working
- Friday hours (finish at 3pm on Fridays)
- Double cashback
- Free access to Headspace
- Discounted fitness classes and wellness offering with Class Pass
- Birthday leave
- 16 weeks paid parental leave
- Ability to work up to 90 days a year from anywhere in the world
- Awesome people who you'll get to know at some of our awesome celebrations and social events
We’ve grown so much in the last few years and as this ad proves, we’re still growing. So if you’re keen to jump on board and help us steer this fine ship into the future, don’t let this opportunity pass you by. So jump in, forget FOMO. Join the Cashrewards team today.
Check out our careers page https://www.cashrewards.com.au/careers
Shoppers love us, but not just shoppers, our team think we’re pretty awesome too. So much so that they recently voted and now we’re a certified Great Place to Work. As they say, the proof is in the pudding socheck out this role to see if you fancy a slice yourself.
Reporting directly to the Team Leader, you will support the Team lead and Account Managers in day-to-day management of their external clients and executing campaigns.
You will be an individual who is highly organised, proactive, able to work productively in a fast-paced environment, lead daily operations and ad hoc. You will have exposure to executing marketing campaigns and supporting with post campaign analysis
Your Focus
Support Team Leads, Senior Account Managers and Account Managers on delivery of their campaigns
Update the team campaign trackers
Respond to client emails and calls in a timely manner
Ensure your CS team offers are briefed accordingly
Liaise and gather information/documentation from networks and or clients
Responsible for executing on your team media plans
Run weekly analytics reports to track success of client marketing campaigns
Attend WIP calls with clients and assigned network, take actions points and ensure action is assigned
About You
- Previous experience working in a fast-paced environment
- Previous marketing/sales experience delivering business objectives
- A strong desire to execute, drive impact, and develop within our organisation
- Strong work ethic, attention to detail and high reliability.
- Drive to develop and your career within the of the retail, e-com, loyalty and/or technology space. Demonstrated history of working within any of these is desirable.
- Excellent verbal and written communication skills, with the confidence to provide insights and feedback to internal and external stakeholders.
- Self-motivated, self-aware, and emotionally intelligent
- Desirable skills include working with all Microsoft tools, affiliate networks, Asana Excel & BI
Additional Information
In the fast moving cashback category, Cashrewards has powered ahead of its rivals and taken the lead, serving over 1.8 million members with an enticing range of cashback offers from more than 2000 brand partners including Apple, Amazon, Myer, Liquorland, Adidas, Bonds, Target, Booking.com and The Iconic. As if that isn’t impressive enough, we’re fully Australian owned and operated, and backed by 1835i, one of Australia's leading venture funds. Plus, we support the Starlight Children's Foundation by donating 1% of all cash redeemed to the foundation.
Another cool thing, we're right smack-band in the middle of Sydney CBD (next to the QVB) so we're easy to get to.
There's lots more to love about working here, like:
- Flexible working
- Friday hours (finish at 3pm on Fridays)
- Double cashback
- Free access to Headspace
- Discounted fitness classes and wellness offering with Class Pass
- Birthday leave
- 16 weeks paid parental leave
- Ability to work up to 90 days a year from anywhere in the world
- Awesome people who you'll get to know at some of our awesome celebrations and social events
We’ve grown so much in the last few years and as this ad proves, we’re still growing. So if you’re keen to jump on board and help us steer this fine ship into the future, don’t let this opportunity pass you by. So jump in, forget FOMO. Join the Cashrewards team today.
Check out our careers page https://www.cashrewards.com.au/careers
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This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.
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Cashrewards
Member since: May 2023