Bar/barista
Accor PERTH, Perth
Job Description
Pullman, the Upscale International Hotel brand for Accor, offers Lounge guests a new attitude for cosmopolitan business and leisure travellers visiting the Qantas Lounge Perth.
As a key member of our team you will represent our friendly and professional service philosophy of ‘Feel Valued’ and ‘Feel Welcome’.
Key duties of this role include, but are not limited to the following:
A friendly, customer focused attitude with the strive to provide total customer satisfaction.
A high level of food, wine, cocktail & general beverage knowledge.
Initiative to ensure that interactions with our customers are positive and efficient.
Responsible Service of Alcohol (RSA) Certification.
Previous a la carte experience is desirable.
Confidence in liaising with various internal and external clients.
Impeccable grooming and personal presentation.
Flexibility regarding your work availability is essential, as the Lounge operates 7 days a week, including public holidays.
Ensure all beverage are made to Lounge standards and training standards provided by relevant Beverage supplier.
Make and serve coffee and drinks according to Lounge standards
Ensure all equipment associated with the Coffee Machine is kept, neat tidy and orderly.
Ensure accuracy whilst ordering and delivering food and beverage orders Use Micros to place orders
Ensure any maintenance issues with the coffee machine are reported to ensure appropriate action can be taken to repair the machine.
Demonstrate versatility in responding to guest requests and situations.
Liaise with the Kitchen on special requests or delayed meals
Clear and reset tables as well as ensuring service areas are clean and tidy.
Maintain standards of hygiene for food handling and presentation.
Promote a safe workplace by recognising hazards and promoting general OHS practises
As a successful candidate you will have:
A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction.
Minimum 1 year experience.
Initiative to ensure that interactions with our customers are positive and efficient.
Ability to work under a pressure.
Your Responsible Service of Alcohol (RSA) Certificate.
Previous customer service or hospitality experience.
Confidence in liaising with various internal and external clients.
A high standard of grooming and presentation
The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends.
In return for your commitment, we will provide fully laundered uniforms, fantastic career and training opportunities, excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts worldwide.
If you’re ready to join our team apply now.
As a key member of our team you will represent our friendly and professional service philosophy of ‘Feel Valued’ and ‘Feel Welcome’.
Key duties of this role include, but are not limited to the following:
A friendly, customer focused attitude with the strive to provide total customer satisfaction.
A high level of food, wine, cocktail & general beverage knowledge.
Initiative to ensure that interactions with our customers are positive and efficient.
Responsible Service of Alcohol (RSA) Certification.
Previous a la carte experience is desirable.
Confidence in liaising with various internal and external clients.
Impeccable grooming and personal presentation.
Flexibility regarding your work availability is essential, as the Lounge operates 7 days a week, including public holidays.
Ensure all beverage are made to Lounge standards and training standards provided by relevant Beverage supplier.
Make and serve coffee and drinks according to Lounge standards
Ensure all equipment associated with the Coffee Machine is kept, neat tidy and orderly.
Ensure accuracy whilst ordering and delivering food and beverage orders Use Micros to place orders
Ensure any maintenance issues with the coffee machine are reported to ensure appropriate action can be taken to repair the machine.
Demonstrate versatility in responding to guest requests and situations.
Liaise with the Kitchen on special requests or delayed meals
Clear and reset tables as well as ensuring service areas are clean and tidy.
Maintain standards of hygiene for food handling and presentation.
Promote a safe workplace by recognising hazards and promoting general OHS practises
As a successful candidate you will have:
A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction.
Minimum 1 year experience.
Initiative to ensure that interactions with our customers are positive and efficient.
Ability to work under a pressure.
Your Responsible Service of Alcohol (RSA) Certificate.
Previous customer service or hospitality experience.
Confidence in liaising with various internal and external clients.
A high standard of grooming and presentation
The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends.
In return for your commitment, we will provide fully laundered uniforms, fantastic career and training opportunities, excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts worldwide.
If you’re ready to join our team apply now.
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Accor
Member since: May 2022
Description:
At Qantas Lounges by Accor, we provide a team environment that is supportive and trusting at all levels and our people are encouraged to work collaboratively. Our reputation is founded on guest passion, sustainable performance, innovation, spirit of conquest, trust and respect.
Industry:
Hospitality, Travel & Tourism