Guest Relations Officer

An exciting opportunity as a Tourist Park Guest Relations Officer positions available for immediate start located on the picturesque Southern Fleurieu Peninsula. Be part of a high performing, responsive, innovative team that goes above and beyond to meet customer needs and strives to achieve excellence in all areas!

The Role:

As Guest Relations Officer you will be responsible for delivering exceptional customer service to all tourist park guests via phone, email as well as face to face .You will provide customers with advice regarding site bookings, operate the reservation/accounting system, reception tasks and general administration duties. The roster will include 5 days of work over a 7 day period. Hours of work are from 8am-6pm.

The Person:

Well developed and professional communication skills

Flexible and “can do” attitude

Team oriented

Available to work a combination of weekends and week days

Essential Experience/skills:

Strong background in customer service dealing with high volume client interaction

Experience in handling difficult situations with an empathetic style

Strong data entry skills

Intermediate Microsoft Office skills

Professional phone manner

Hold or be willing to obtain a Working with Children Check

Duties include but are not limited to:

Providing a high level of customer service to park guests

Processing bookings and cancellation requests

Answering telephone/email enquiries

Updating guests details and booking information

General email communications

Assisting park guests with queries and providing advice on park regulations

Electronic filing and accurate input of data

Collecting and recording payments

General administration/data entry

Why work for Randstad?

Join Randstad’s community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.

We offer three pay runs per week ensuring you are always paid within the week.

Access to My Randstad portal for easy payslip access

Exclusive access to roles before we go to market

Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more

Access to our employee assistance program services, including counseling services.

Our team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.

How to apply

Click APPLY and upload your CV in WORD format and if you meet the criteria a Randstad consultant will be in contact with you.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

customer service, guest relations officer, caravan park

qualifications

no quals

education

Secondary School/High School