Tyre Sales & Installer Supervisor

Costco Ringwood

Full Time 38hrs

Rotating roster which will include morning, evening and weekend work

Position Summary 

Supervises and participates in the daily operations of the Tyre Centre. Implements and upholds proper Tyre Centre and general safety procedures and standards. Maintains courteous member service at all times while monitoring a smooth flow of members in and out of the Tyre Centre. 

Job Duties/Essential Functions

Develops, coaches, counsels, and directs Tyre Centre personnel

Provides feedback to promote teamwork and accountability among employees

Interactively monitors employee performance and participates in performance reviews as needed

Works with the Tyre Centre manager in employee staffing and maintenance; interviewing, hiring and reviewing

Provides recommendations for resolving personnel issues and training

Writes, reviews, and adjusts Tyre Centre schedules and coordinates employee lunches and breaks

Implements and upholds proper Tyre Centre and general safety procedures and standards

Assists members with purchasing tyres and writes Tyre purchase and service invoices

Answers questions, makes recommendations, and provides prompt and courteous member service

Calculates refund amounts for warranty returns of tyres and auto batteries and approves product refunds

Performs Tyre Centre services as needed, including installing, filling, and balancing tyres

Assists the Tyre Centre Manager in addressing Tyre Centre budget, training, staffing, supply order and scheduling needs

Performs torque wrench certification testing monthly

Communicates with the Tyre Centre Manager, Receiving Department, Buyers and Inventory Auditors regarding orders, quantities, statuses, prices, deliveries, and promotions of merchandise

Coordinates and performs preventative maintenance and arranges repairs for machinery and equipment 

Coordinates and participates in cleaning and monitors the cleanliness of the sales area and shop

Performs the opening and closing procedures as outlined in the Tyre Centre Forms

Assists in other departments of the warehouse as necessary

Provides prompt and courteous customer service to members, employees, and suppliers .

Assists with monthly stocktake (inventory)

Cert II in Tyre Fitting Preferred

Must be available to work a rotating schedule which includes morning, evening and weekend work

Must have rights to work in Australia 

Must have valid driver licence