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Account Manager Government (m/f/d)

HRS Cairns, Cairns

Job Description

POSITION

We are looking for a home-based Account Executive Government (m/f/d) in Far North Queensland, who manages business and leads negotiations with major local accounts, finds new ways to support customers’ travel processes and increases share of wallet. 

CHALLENGE

  • Grow the annual revenue from within our high level B2B customer base through a detailed understanding of their strategic business travel requirements and the optimization of our HRS STAY, WORK and PAY solutions
  • Develop a trusted advisor relationship with key accounts, stakeholders and executive sponsors across multiple disciplines within your customer base
  • Ensure the timely and successful delivery of HRS solutions according to customer needs and objectives
  • Manage projects of all new customer implementations and oversee the operational running of all accounts on a day to day basis
  • Manage and lead negotiations with local accounts and find new ways to support customers’ travel processes and increase share of wallet
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics, monitor and analyze customer’s usage of our product
  • Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Liaise between the customer and internal teams
  • Work closely with international colleagues to ensure international roll outs of customers
  • Maintain a high level of product portfolio knowledge and the benefits for customers as well as other relevant information such as market trends, strategy, competitors, pricing
  • FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH…

  • Several years consulting or proven account management experience, preferably building customer relationships and technical knowledge within B2B industries
  • Very strong analytics, i.e. able to analyze complex data and to draw relevant conclusions. Accustomed to use CRM systems
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level. Strong stakeholder management skills
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • High self-motivation and able to thrive and succeed in a results-driven environment
  • Ability and eagerness to learn everything we do inside-out quickly
  • Critical thinking and problem-solving skills
  • Excellent time and project management skills. You’re always looking to improve inefficient processes
  • Keen attention to detail and adherence to deadlines
  • Fluency in English both spoken and written
  • PERSPECTIVE

    Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.

    Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

    LOCATION, MOBILITY, INCENTIVE

    The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.

      This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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