Responsibilities
You shall provide administration deliverables on an ongoing basis as directed by the Project lead. These include:
Monitor and maintain the group inbox, responding to client enquiries Manage and maintain accurate records utilising multiple systems Point of contact for general enquiries by telephone, electronic media or in person from internal and external stakeholders (ie. Transition Coaches, transitioning members, current serving members etc.). Administrative support to the TNS staff, including but not limited to, record management (scanning and filing internal correspondence), pulling analytic stats for the TNS Coordinator, Team Lead or Assistant Director when required Assist with the completion of AdHoc tasks as directed by the TNS Team Lead or Assistant Director. Responsible for maintaining working relationships with both internal and external stakeholders. Basic Data Entry duties (ie. raising and registering transition cases and other records). To succeed in the role, you will need:
Australian Citizen – this is a requirement of the role AGSVA Baseline Security Clearance required or ability to obtain and uphold A proven ability to effectively communicate in writing and verbally, both in person and using digital platforms Demonstrated organisational and time management skills with the ability to organise and prioritise own work Ability to establish and maintain positive working relationships with both internal and external stakeholders Ability to meet deadlines in a timely manner to achieve results The ability to work effectively in a team environment Highly organized with the ability to multitask in a fast-paced environment Ability to consistently execute on daily responsibilities with minimal oversight Please note, due to a high volume of applications, shortlisted applicants will be contacted only.
