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Casual Concierge

Accor Adelaide, Adelaide

  • Published 23rd January 2023
  • Viewed 39 times
  • 0 applicants

Job Description

JOB DESCRIPTION

Who are we?

Pullman Adelaide represents one of Accor Hotel’s most exciting brands and has a strong history of impressing a broad spectrum of the Adelaide market. The hotel consists of 308 rooms overlooking the picturesque Hindmarsh Square and has a reputation second to none!

What we are looking for?

We are seeking an experienced Casual Concierge to be a part of our friendly Front Office Team, you will be the go-to person assisting in all areas of front office but you domain will be all things concierge which includes parking cars, assisting guests with their luggage and providing knowledge of the local area and tourist experiences available. You will have the opportunity to showcase your customer services skill and create memorable moments for our guests from the heart. In this role, you will report to Rooms Division Manager and work within a creative and supportive team environment.

What’s in it for you?

This is a high-profile opportunity to build personal brand within Australia’s largest hotel network. Additionally Accor Hotels has a strong focus on ensuring all of its people feel welcome and feel valued. This means training opportunities, career planning and benefits such as hotel discounts at over 3500 hotels worldwide, meals while on duty, laundered uniform and more.

As the successful applicant, you will ideally have:

  • Previous hotel experience preferred but not essential

  • Professional telephone manner and exceptional customer service skills

  • Excellent communication, interpersonal and time management skills

  • A friendly and positive can-do attitude who enjoys working in a team

  • Excellent grooming and presentation standards

  • Previous experience with Opera or similar PMS desirable, however not essential

  • Current clean full drivers license and ability to drive automatic and manual vehicles

  • The flexibility to work shifts including early mornings, evenings, weekends and public holidays

  • Strong knowledge of the local area as well as knowing what tours and experiences to recommend to our guest is desired but not essential.

    • Aboriginal & Torres Strait Islander

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      This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

    Casual Concierge

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