Retail/service Manager – Burntbridge

Retail/Service Manager

About Us

Since 1911, National Pharmacies has been caring for thecommunity providing access and value for our members in thedispensing of quality medications, optical and beauty ranges andthe provision of health services. With our roots firmly planted inSouth Australia we have expanded into the eastern states ofAustralia and celebrate approximately 230,000 members across our 46community pharmacies and 20 optical outlets.

We give back to the communities in which we operate through anumber of sponsorship and support programs. We are the faces behindthe National Pharmacies Christmas Pageant, where we get to walk armin arm with our valued members; support junior sport programs withour involvement with the National Pharmacies SANFL juniors and anumber of local sports sponsorships; support KickStart for Kidswith various fundraising drives, and most recently the 20/20project providing free glasses for members children aged 12 yearsand under.

Our organisation is underpinned by our values of care,communicate, collaborate and celebrate.

About The Role…

As a Retail Manager you will oversee the successful dailyoperations of the OTC area of the pharmacy. You will be a naturalleader with exceptional communication skills and is ready to beaccountable and able to build a strong, quality team. Yourexperience has been built preferably through several years inPharmacy. You adapt well to your surroundings and thrive oncustomer engagement and satisfaction. With your positive attitudeyou will have the ability to manage and multi-task in this busyrole.

In this role, you will:

inspire and lead the OTC team to deliver outstanding andprofessional customer service for every member and customer, everytime.

demonstrate passion for our brand and commitment to growing ourmembership.

provide your team with support and guidance in the areas oftraining and development in the pursuit for continuousimprovement

manage rosters and timekeeping for all OTC team members

manage inventory and ensure displays are merchandisedappropriately

What Are We Looking For?

You will have well developed communication and interpersonalskills, excellent personal and professional presentation, beenergetic and ensure your team provide exceptional customer servicestandards that exceed our member’s and customers expectations.

Experience, skills & attributes:

S2/S3 Certificate

relevant retail and people management experience inPharmacy

motivation of self and ability to guide and lead others

willingness to supply or undergo a police check prior tocommencement

ability to work flexible hours

What’s in it for you

This is a unique opportunity to build a career in anorganisation that will support your ongoing professionaldevelopment and offers career progression and comprehensivetraining.

Work for an iconic organisation

Competitive salary

Opportunity to further develop your career

Corporate Health Fund

Social Club