HR Coordinator
Role Purpose:
The role supports the systems and administration of employee onboarding, contract generation, HR processes and reporting. The role provides a high level of support insight into HR administrative processes and the proactive management and maintenance across the systems. The role is responsible for coordinating various activities across people related transactions, initiatives and projects and contributes to an ongoing focus on continuous improvement and service delivery.
Reporting to the Senior HR Manager, you will regularly use a variety of Microsoft office and the HRIS (SuccessFactors) platform to provide administrative assistance in the preparation of new employment contracts, employee correspondence, data entry and updating data in a variety of internal systems.
In addition, you’ll provide excellent customer service when internal stakeholders require face to face or email support with their enquiries. You will be confident in liaising directly with both internal and external stakeholders.
Key Duties and Responsibilities are:
General Administration
Manage the HR enquiries inbox by promptly and accurately responding to first level enquiries from employees and leaders and escalate to relevant team members where necessary. Build strong relationships with internal stakeholders to support the efficient delivery of HR operational initiatives and processes. Assist with co-ordination of onboarding packs for new employees including: generating contracts, responding to general enquiries, reviewing returned paperwork and organising any information relevant for Payroll. Co-ordinate the completion of new position descriptions for revised or newly created roles. Manage processes for internal movement within the business including: position changes, restructure paperwork, end date reporting, flexible working arrangements and tracking of parental leave. Update the company organisational chart. Support the coordination of key HR cyclical activities for e.g. performance and remuneration review process including maintenance of the performance development system (currently Success Factors). Conduct monthly reporting on significant dates and liaise with managers where relevant for follow up. Assist with systems reporting as required; for e.g. salary, position history reports, years of service, leave and data cleansing. Assist as required with the coordination of HR initiatives including for e.g. people awards and wellness at work/workplace health and safety. Identify opportunities to streamline and improve the efficiency and quality of HR processes. Proactively collaborate with team members to openly share information, skills and knowledge. System Administration
Administration of HR Systems (Success Factors and iChris) including all transactions and reporting associated with employee onboarding, internal changes, learning administration and offboarding. Undertake regular review of all HR and Learning systems to ensure data accuracy. Working closely with the HR team to ensure integration of administration and system processes, including the creation of new processes and guidelines and the review of existing processes. Provide support to employees and leaders in relation to the use of HR and Learning systems, including liaising with global teams and IT in relation to system issues. Reporting
Responsible for managing the submissions for WGEA on an annual basis. Assist with HR and Learning reporting requirements at both a local and global level, including regular and ad hoc reporting as required. Provide recommendations and assist with new reporting initiatives in support of business requirements and priorities. Project Work
Provide support at all stages of the HR Transformation program including the implementation of system updates and enhancements within the Success Factors suite. Working closely with the HR Business Partnering team, support the implementation of data privacy requirements as they relate to employee data and associated transactions. Work closely with the Risk and Compliance team to co-ordinate specific compliance learning activities within the learning management system. Actively contribute to other ongoing People & Culture projects to ensure systems and processes are taken into consideration. As the successful HR Coordinator you will be able to show:
Proven experience with the management and maintenance of a HR System, including learning systems. Intermediate to advanced knowledge of HR systems and processes. Strong skills in Microsoft Excel, Word, Outlook and PowerPoint are critical to your success in this role. Ability to coordinate, multitask and prioritise tasks and request simultaneously. High attention to detail with the ability to analyse information to identify problems and develop appropriate solutions, with guidance. A can-do, proactive attitude with the ability to work with a variety of stakeholders and manage conflicting prioritise. A team focused mentality and an ability to work effectively as part of an immediate and wider team. Demonstrated strong organisational and reporting skills. Demonstrated ability to operate autonomously using initiative, sound reasoning, listening and decision-making skills. Role Purpose:
The role supports the systems and administration of employee onboarding, contract generation, HR processes and reporting. The role provides a high level of support insight into HR administrative processes and the proactive management and maintenance across the systems. The role is responsible for coordinating various activities across people related transactions, initiatives and projects and contributes to an ongoing focus on continuous improvement and service delivery.
Reporting to the Senior HR Manager, you will regularly use a variety of Microsoft office and the HRIS (SuccessFactors) platform to provide administrative assistance in the preparation of new employment contracts, employee correspondence, data entry and updating data in a variety of internal systems.
In addition, you’ll provide excellent customer service when internal stakeholders require face to face or email support with their enquiries. You will be confident in liaising directly with both internal and external stakeholders.
Key Duties and Responsibilities are:
General Administration
Manage the HR enquiries inbox by promptly and accurately responding to first level enquiries from employees and leaders and escalate to relevant team members where necessary. Build strong relationships with internal stakeholders to support the efficient delivery of HR operational initiatives and processes. Assist with co-ordination of onboarding packs for new employees including: generating contracts, responding to general enquiries, reviewing returned paperwork and organising any information relevant for Payroll. Co-ordinate the completion of new position descriptions for revised or newly created roles. Manage processes for internal movement within the business including: position changes, restructure paperwork, end date reporting, flexible working arrangements and tracking of parental leave. Update the company organisational chart. Support the coordination of key HR cyclical activities for e.g. performance and remuneration review process including maintenance of the performance development system (currently Success Factors). Conduct monthly reporting on significant dates and liaise with managers where relevant for follow up. Assist with systems reporting as required; for e.g. salary, position history reports, years of service, leave and data cleansing. Assist as required with the coordination of HR initiatives including for e.g. people awards and wellness at work/workplace health and safety. Identify opportunities to streamline and improve the efficiency and quality of HR processes. Proactively collaborate with team members to openly share information, skills and knowledge. System Administration
Administration of HR Systems (Success Factors and iChris) including all transactions and reporting associated with employee onboarding, internal changes, learning administration and offboarding. Undertake regular review of all HR and Learning systems to ensure data accuracy. Working closely with the HR team to ensure integration of administration and system processes, including the creation of new processes and guidelines and the review of existing processes. Provide support to employees and leaders in relation to the use of HR and Learning systems, including liaising with global teams and IT in relation to system issues. Reporting
Responsible for managing the submissions for WGEA on an annual basis. Assist with HR and Learning reporting requirements at both a local and global level, including regular and ad hoc reporting as required. Provide recommendations and assist with new reporting initiatives in support of business requirements and priorities. Project Work
Provide support at all stages of the HR Transformation program including the implementation of system updates and enhancements within the Success Factors suite. Working closely with the HR Business Partnering team, support the implementation of data privacy requirements as they relate to employee data and associated transactions. Work closely with the Risk and Compliance team to co-ordinate specific compliance learning activities within the learning management system. Actively contribute to other ongoing People & Culture projects to ensure systems and processes are taken into consideration. As the successful HR Coordinator you will be able to show:
Proven experience with the management and maintenance of a HR System, including learning systems. Intermediate to advanced knowledge of HR systems and processes. Strong skills in Microsoft Excel, Word, Outlook and PowerPoint are critical to your success in this role. Ability to coordinate, multitask and prioritise tasks and request simultaneously. High attention to detail with the ability to analyse information to identify problems and develop appropriate solutions, with guidance. A can-do, proactive attitude with the ability to work with a variety of stakeholders and manage conflicting prioritise. A team focused mentality and an ability to work effectively as part of an immediate and wider team. Demonstrated strong organisational and reporting skills. Demonstrated ability to operate autonomously using initiative, sound reasoning, listening and decision-making skills.
