Administration Officer

15th March, 2023

About the company
  
Waterlogic, Purezza & Zip are all part of the Culligan Group, which leads the world in healthy and sustainable drinking water solutions and services. Together we bring clean, safe and soft water to more than 100 million consumers globally, and save around 40 billion single use plastic bottles each year. 

Founded in 1992, Waterlogic was one of the first companies to introduce mains-fed dispensers to customers worldwide, and has been at the forefront of the market promoting product design and water quality, the application of proprietary technologies, sustainability and world-class sales and service ever since.

About the role

As the Contracts and Invoicing Administrator you will be someone that thrives in a fast paced customer centric environment with the ability to multitask. You are someone with a problem solving mindset and will be responsible for processing tasks, data validation and managing multiple inboxes, liaising with internal and external customers.

You are a highly motivated self-starter, professional in your approach with great communication skills.

Other responsibilities include:

• Validation of new contracts sold, ensuring pricing and inclusions are in line with company policies and service offerings.
• Analysis of completed service work to valid charges, parts used and data update requirements.
• Processing of stand-alone non-contract invoicing
• Processing of contract invoicing
• Respond to contract enquiries in a timely manner with the goal of increasing customer satisfaction and strengthening customer relationships
• Liaise with key stakeholders including sales and finance departments to minimize contract churn.

Skills & experience

• Intermediate to advanced skills in the Microsoft Office suite including Word and Excel
• Ability to create and maintain strong relationships with internal/external stakeholders and work cohesively and collaboratively as part of a team
• Excellent time management skills and and experience in area based team diary management

  
Benefits:

• Work Monday to Friday 
• A company passionate about the environment, hygiene, technology, and professional and quality
• A strong company culture which is focused on idea sharing, collaboration and customer focused outcomes. 
• Learning and career development opportunities

  
Waterlogic requires employees to be fully vaccinated against Covid-19 to ensure the safety and wellbeing of our people and due the requirements of our valued customers.
  
If you’re interested in finding out more about working with Waterlogic , visit their Careers page at https://www.waterlogicaustralia.com.au/company/careers/

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