Digital Workplace Applications Administrator

We are a business who is crazy about customers. We use disruptive thinking every day to ensure that we are capturing every opportunity to deliver the ultimate experience to our customers and people. We empower our people to  Do it. Own it. Love it  and that’s why they choose to work for us. Here, it’s never just a job – We care about what we do and the impact we have, and that’s what connects us. 

Whoever you are, you’ll fit right into our team of 1,400 different personalities. We’ll support you to be the best you can be here at Vocus and at home.

What’s the opportunity? 

As a Digital Workplace Applications Administrator, you’ll support and administer Vocus Microsoft Digital Workplace Application.

What you’ll be doing day to day…

Provide Level 2/3 support related incident to Vocus Digital Workplace.

Contribute and collaborate with Vocus Collaboration team in the management and administration of Vocus SharePoint App and other MS365 apps

Analyze performance of our Digital Workplace services, identify problems areas, and find solution to improve our services.

Working closely with Vocus System and Infrastructure deliver our digital workplace solution.

Support and engage with a diverse internal customer base nationally.

What you will bring to the table:

You’ll have full rights to work in Australia. You’re an Australian Citizen or a Permanent Resident.

Strong experience with: Microsoft Windows desktop operating system, Microsoft 365 suite, Microsoft Windows Virtual Desktop, Endpoint management solutions – SCCM and Intune, Microsoft Enterprise Mobility and Security (WDATP, AIP), Active Directory

Experienced with PowerShell and other scripting, video collaboration tools such as Zoom and Microsoft team.

Able to work with national and virtual teams.

Adhere to change management procedures

Other collaboration apps and tools like Zoom, Slack and Confluence.

Knowledge of ITSM tools and related processes.

Ability to organize material, analyze a wide variety of facts and develop appropriate recommendations