Floor Manager – Canberra

Job Description

Although no two days are ever the same, there are some things that you can expect to be involved in regularly this includes

Offering customers a high level of service, through styling advice, product knowledge and store experience

Analysing selling information and working with the store manager, maximise the sales performance of your department

 Leading a team of sales assistants to achieve excellent standards of service

Supporting recruitment and ensure induction and training to new starters is carried out

Assisting the store manager to identify future talents and putting together development plans to support their progression

Overseeing store operations 

Being a COS brand ambassador and providing the best experience for our customers.

Stepping into the role of Store Manager in their absence

Qualifications

To work as a floor manager, you should have previous management or leadership experience plus the qualities below.

Good English language skills

Excellent communication skills and the ability to lead, train and develop a team

Customer-focused

Self-motivated & positive

Adaptable

A genuine interest in others

Open to learning about and selling our products

Strong planning and organisational skills

Good analytical and problem-solving abilities

Demonstrate excellent commercial abilities, interest in fashion and retail.

Ability to work a flexible schedule, including early mornings, weekends and evenings when required