Hotel Assistant Manager – Dorsett In Gold Coast at Echo Entertainment Group (Gold Coast)

Job Description

There has never been a better time to join The Dorsett team as the Hotel Assistant Manager!

As the Hotel Assistant Manager , you will liaise with guests to provide security and customer relations, ensuring exceptional customer service is received by all guests during their stay. With excellent communication skills and meticulous grooming, you will be a confident individual with a clear understanding of what it means to deliver a truly unique guest experience.

About you:

Hotel management & rooms experience

Demonstrated leadership skills

Proven ability to handle guest enquiries and concerns

Knowledge of Opera PMS system preferred

High level customer service experience

Flexibility to work rotational shifts including weekends

Our benefits

Discounts across award winning restaurants and accommodation

Lifestyle discounts including gym memberships and laundry services

FREE buffet meal with a new menu everyday

Career development, training and courses via The Star Academy

About us

The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJs at Atrium Bar & more! It is a destination that offers relaxation and fun at the same time!

Our Culture

At The Star, we’re passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from people of all cultures, ages, religions, genders, LGBTIQ+ people, Aboriginal and Torres Strait Islander Peoples and people with disabilities.

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

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This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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