Community Engagement Manager

Role overview

Kindness l Care l Respect

About the Role:

Reporting into the Group Manager – Industry and Engagement, you will work closely with the operations teams to introduce new customer groups to our communities in Brisbane and regional Queensland.
This full time role involves extensive Stakeholder management, engaging local community groups and exploring all avenues for relationship opportunities that align with the sales strategy. A proven business development background & a genuine understanding of the customer journey will ensure success in keeping opportunities engaged and establish Aveo as the leader in Retirement Living Communities. 

The responsibilities of the role include but are not limited to:

• Work with internal Marketing and Sales teams to coordinate and deliver events within the community
• Work with external stakeholders to ensure the messages of the communities are well known and well regarded within the catchment area
• Work with internal operations, developments, sales and marketing to ensure the teams are aligned with the sales strategy
• Engage with customer interactions to drive new enquiry and leads

To be successful in this role you will have:

• A genuine interest in the Retirement Living Sector
• Previous experience in a similar position
• Experience within the Communications, public relations, or sales and marketing environment
• High level written and verbal communication
• High level negotiation skills
• Strong IT skills and experience with CRM systems preferred
• Vaccinated against COVID-19

About Aveo:
Aveo is a leading and trusted owner, operator and manager of retirement communities across Australia.
Aveo’s philosophy is underpinned by a commitment to grow with older Australians by inspiring greater living choices. We currently do so for over 12,000 residents across 90 plus retirement communities across Australia.
Aveo’s vision is to be Australia’s leading and most innovative seniors living provider. Our mission is to honour and serve the residents through Kindness, Care and Respect.

Aveo Benefits:

• Up to 8 weeks paid parental leave
• 2 additional ‘All About Me’ leave days per calendar year
• Ability to purchase additional annual leave
• Opportunities for further career development

Aveo is an Equal Employment Opportunity employer, with a focus on our employees.
We treasure skills, expertise and commitment. Our goal is to attract, develop, motivate, reward and retain the best people in the industry.

To take the next step in your career click ‘Apply’ to complete our online application form.