Field Service Technician – Mechanical

The Opportunity:

Visy Automation has been delivering innovative and cost effective automation solutions for more than 40 years. They specialise in machinery for the automation of carton and tray packaging processes, flexible robot based packaging solutions, special purpose machines and complete turnkey packaging lines.

Join a team of dynamic engineers with significant local and international experience in the packaging systems and flexible automation industries.

The Role:

Reporting to the Group Service Manager, you will provide field service machine installations, repairs and maintenance of Visy Automation equipment and equipment of other suppliers and /or customers across Sydney Metro and Regional New South Wales.

With your technical expertise, strong communication skills and customer service focus, you will:

Conduct works on machine installations, maintenance servicing and carrying out repairs to equipment in a timely and professional manner.

Make recommendations as required during the machine build cycle as to accessibility and mechanical improvements for machine reliability. 

Make efficiency and maintenance modification recommendations pre and post installation (or as required) to continually improve on reliability and performance of Visy Automation equipment. 

Provide after sales support in respect of machine maintenance requirements, and quality issues as and when they arise. 

Provide training to machine operator personnel and maintenance personnel on site. 

Provide accurate, detailed and itemised reports of all service, installation and breakdown calls in a timely manner. 

What you’ll bring to the team:

Mechanical Trade Qualification

Experience in the installation, commissioning, service and repair of automated manufacturing equipment (within packaging or FMCG industry ideal).

You thrive in a fast paced environment and can demonstrate your ability to troubleshoot complex mechanical issues under pressure, whilst ensuring safety and customer service is never compromised.

You are a highly motivated, driven and organised individual with a continuous improvement mindset.

Flexibility for weekend work – overtime paid.

Availability for occasional interstate and overnight work.

On offer is a generous base salary + overtime, a fair and flexible travel schedule, and tool of trade vehicle.