Concierge

Be the face and the heart of a prime commercial building Part time opportunity (3 days a week, Tuesday Thursday) Based in Adelaide
At CBRE, our people enjoy the flexibility of working in a global real estate and property services organisation with tremendous scale. Every day you are empowered to be better, and this is achieved through the platform and resources you have access to and the ability to work in an inclusive and collaborative environment where you will be challenged to grow and be your best every day. We are seeking a part time (3 days) Concierge to join our high performing team in Adelaide. As a passionate people-person, you will act as the heart of the workplace providing personalized services to tenant customers and visitors alike, and administrative support to foster a sense of community. You will be empowered to deliver best-in-class Concierge services, establishing the lobby as a warm, welcoming, and vibrant destination. About the role

• Conduct a variety of front-of-house activities such as warmly welcoming all staff and visitors and setting the tone for the lobby experience, answering calls and emails inquiries and general administrative tasks as required.
• Provide information and support to staff and visitors regarding amenities, transport, and places of interest.
• Respond to Tenant Service Requests, requesting building and housekeeping services as needed and periodically inspecting common areas and amenities to ensure good operating conditions.
• Perform general administrative duties & coordination of customer experience initiatives, events, online content for Host building app, booking amenities, and retail support & promotions.
• Proactively finding opportunities to provide a high-calibre, positive and friendly service for guests.

About you:

• Ideally previous experience in a similar role such as front desk, concierge, customer service, or other hospitality fields.
• Excellent interpersonal skills with the ability to form genuine rapport and meaningful relationships.
• Superior problem-solving and customer service skills with a passion for delivering an outstanding user experience.
• Highly adaptable and flexible with the ability to work independently.
• Competent with Microsoft Office Suite, handheld mobile technologies, and applications

So, what’s in it for you?
By joining CBRE in this role you can expect:

• No weekend work, 3 days a week (Tues Thurs)
• Ongoing professional development to support you and explore your learning potential and career goals.
• A range of discounted corporate and wellness benefits including, personalized well-being programs, counselling, mental health support, discounted health insurance, and flexible leave.

Can we inspire you to join us?
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued and heard. Because when you belong, we all succeed. We look forward to hearing from you.

Host