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Medical Receptionist

GenesisCare Joondalup, WA (Western Australia)

Job Description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Do your life’s best work!

We are looking for an administration expert to join our team as a Medical Receptionist across our busy Nedlands, Yokine and Shenton House clinic.

In this patient-facing role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring, and friendly in an everchanging environment.

This is a part time role working 28.5hrs per week across 5 days and will require travel between Nedlands, Yokine and Joondalup.
 

What you’ll do:

  • Work efficiently in a fast-paced administrative role where customer focus remains the top priority.

  • Act as the first point of contact to patients, greeting them on arrival and accurately processing relevant paperwork.

  • Manage a large volume of telephone enquiries.

  • Billing and receipting of patient accounts.

  • Ensure the smooth running of the clinic.

  • Continuously liaise with the team to ensure efficient processes.

  • Who you are:

  • You have demonstrated ability to provide excellent patient care and customer service, ideally in a medical/healthcare environment.

  • You have strong organisation and communication skills

  • Experience in billing/receipting medical accounts, Medicare and DVA billing is highly regarded

  • You’re able to handle a high volume of patient enquiries with exceptional phone manner

  • Flexible to travel to practices in the northern metropolitan areas as required.

  • Experience using Healthtrack and Microsoft suite would be beneficial

  • .

  • What’s in it for you:

  • Established, close-knit team and thriving culture.

  • Fast-paced, challenging role with one of the most influential healthcare providers.

  • Supportive environment where you can develop with excellent management.

  •   This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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    GenesisCare