Senior Content Producer

Senior Content Producer (Video and Motion), Ongoing Opportunity, Hybridworking, Sydney based, Grade 9/10

Work on creative projects within defined time-frames

Impact the way the Department tells video stories with key stakeholders

The Digital Content and Channels team is responsible for the strategicdirection and production of video content for the Department of CustomerService and its agencies including NSW Fair Trading, SafeWork NSW, and ServiceNSW. The team works closely with social media and content production teams toensure story development is consistent for customers.

You will manage the development, scheduling, production and publicationof effective video and multimedia content to a high standard for the Departmentof Customer Service (DCS).

You will be responsible to:

Manage the development and delivery/coordination of video and multimedia content which will support the communication strategies and targeted projects for the Department with a particular focus on social media platforms

Manage relationships with external suppliers or production companies to achieve maximum value from the Department or business portfolio areas’ multimedia production resources and platforms

Develop contemporary video and multimedia briefings, standards and guidelines for the

Department or its business portfolio areas in collaboration with the respective stakeholders to ensure consistency in content delivery

Provide advice and guidance on video and multimedia production to optimise business portfolio area or Departmental outcomes, including bespoke social media clips, internal video campaigns, YouTube content to support customer care, and Live video technologies.

Capture and investigate analytics to inform policy and service delivery, to evaluate the effectiveness of video and multimedia outputs.

Establish and maintain stakeholder and other relationships; liaise, negotiate, interpret creative language and concepts, influence and collaborate with them to advocate and promote video solutions and services.

Key Skills and Experience to be successful:

Creativity and Innovative thinking.

Interest in emerging technologies and processes.

Highly organised with excellent time management skills

Strong communication and stakeholder management skills

Strong work ethic and ability to work flexibly as the role requires 

Understanding of storytelling and visual design.

Ability to produce and lead video and motion graphics projects end to end.

Ability to deliver results with minimal supervision.

Desire to work collaboratively with customers to achieve world class outcomes amongst competing priorities and time pressures.

 
What we need from you:
Attach an up-to-date resume and a brief cover letter outlining how your skillsand experience are aligned to this role.

Salary Grade 9/10, with the base salary for this role startingat $116211 base plus superannuation.

Closing Date: Monday, 03 April 2023 (09:59am)

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.