Community Engagement Manager

Community Engagement Manager

Job Details

Kindness l Care l Respect

About the Role:

Reporting into the Group Manager – Industry and Engagement, you will work closely with the operations teams to introduce new customer groups to our communities in Brisbane and regional Queensland.
This full time role involves extensive Stakeholder management, engaging local community groups and exploring all avenues for relationship opportunities that align with the sales strategy. A proven business development background & a genuine understanding of the customer journey will ensure success in keeping opportunities engaged and establish Aveo as the leader in Retirement Living Communities.

The responsibilities of the role include but are not limited to:

Work with internal Marketing and Sales teams to coordinate and deliver events within the community

Work with external stakeholders to ensure the messages of the communities are well known and well regarded within the catchment area

Work with internal operations, developments, sales and marketing to ensure the teams are aligned with the sales strategy

Engage with customer interactions to drive new enquiry and leads

To be successful in this role you will have:

A genuine interest in the Retirement Living Sector

Previous experience in a similar position

Experience within the Communications, public relations, or sales and marketing environment

High level written and verbal communication

High level negotiation skills

Strong IT skills and experience with CRM systems preferred

Vaccinated against COVID-19

About Aveo:
Aveo is a leading and trusted owner, operator and manager of retirement communities across Australia.
Aveo’s philosophy is underpinned by a commitment to grow with older Australians by inspiring greater living choices. We currently do so for over 12,000 residents across 90 plus retirement communities across Australia.
Aveo’s vision is to be Australia’s leading and most innovative seniors living provider. Our mission is to honour and serve the residents through Kindness, Care and Respect.

Aveo Benefits:

Up to 8 weeks paid parental leave

2 additional ‘All About Me’ leave days per calendar year

Ability to purchase additional annual leave

Opportunities for further career development