Sales Support & Administration Coordinator at NCS Group (Adelaide)

Job Description

Responsibilities:

Sales support to local Business Sales Teams – assisting with sales orders once submitted, trouble shooting orders, assistance with technical issues

Assistance in communication & follow up with frontline teams from internal support groups. Outbound contact with customers with open communication when required

Identify & provide feedback on sales & market trends

Provide excellent level of support to Sales teams, meeting SLA’s for tasks

Providing timely feedback to sales teams, support on collation of information & updates

Identify areas of improvement and work with internal teams to drive positive outcomes

Maintain strong working relationships with internal & external stakeholders to drive operational outcomes, maximise speed to activation and provide appropriate feedback

About You:

Strong customer service background – customer centric approach & customer focus

Solutions focused, ability to take ownership and follow up

Excellent time management skills & ability to work autonomously

Skilled in building and maintaining collaborative relationships with internal & external stakeholders

The Perks:

High growth business unit, new team with ability to shape and influence process

High variety role, every day is different

New, state of the art offices in Adelaide

Team-oriented, people-first culture & management

Encouraged career development & progression pathways

Hybrid working arrangements, 3 days in office, 2 days WFH

Competitive salary package, bonus and incentives

Access to a wide range of employee benefits and discounts, including retail partner discounts, discounts on Optus products & services, and access to health & wellbeing services

Sounding like an opportunity you’d say ‘Yes!’ to?

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This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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