Building Coordinator – Events

• Support the quality of repairs and contribute to claim cost control
• Permanent opportunity
• Brisbane or Adelaide location

Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of the Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little brighter, simpler, and better for our customers and each other.

So, bring your passion and lead a brilliant team towards a better, brighter future!

Suncorp Group’s Event Building Coordinator is accountable for proactively supporting the quality of repairs, contributing to claim cost control through accurate, specific and timely instructions to specialists as well as identification of rectification works for complex building matters, that balances customer needs and our business outcomes.

You will provide valuable insights on repairer performance, repair methodology and building issues for continuous improvement initiatives.

Through your interactions with internal and external stakeholders and supporting Claims Managers, Assessors and our Supply Chain on complex building matters, you will deliver brilliant service, providing customers with peace of mind during the claims process.

Regular Travel and deployment to events within Australia will be required.

What you’ll do

• Deliver brilliant service when interacting with stakeholders and customers on the Claims Manager’s, Assessor’s or Repairer’s request
• Review scope of work, quotes and specialist reports to ensure customer needs, policy conditions and business outcomes are balanced
• Conduct quality activities and on-site audits of building repairs and rectification works, in line with  Suncorp’s frameworks and current building regulations
• Support site inspections when required to ensure scope of works is adhered to, safe work practices are being implemented and quality repairs or rebuilds are being conducted or are ongoing or have been completed
• Support the Claims Managers and Assessors by involving the right specialists and third parties at the right time to manage a claim efficiently and provide brilliant service
• Proactively identify potential risks and mitigate where possible to avoid unnecessary escalation of a claim
• Actively support others during major events and catastrophes, in line with the Event Response Plan

What you’ll bring

• Current or expired builders’ licence
• Extensive experience in residential building/renovation with extensive estimating
• Scheduling and supervising trades and repairs experience
• Residential building code knowledge

Our Benefits

• Discounts of up to 25% on our various Insurance, Banking & Superannuation products
• Flexible working environment and arrangements; genuine focus on work-life balance
• Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
• We offer support and various programs for our people: (Employee Assistance Program (EAP), Referral Program ($1000), Facilities for nursing mothers, Years of Service Recognition)

Suncorp is a leading financial services provider in Australia and New Zealand, enabling more than nine million customers to better protect and enhance their financial wellbeing. With a heritage dating back to 1902, we have grown to become a top-20 ASX-listed company with over 13,000 people. We offer banking, wealth management and insurance products and services through our well-recognised brands including Suncorp, AAMI, GIO, Apia, Shannons and Vero, as well as those from our partners.

Working within the Suncorp Network we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.  We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Joining Suncorp, you will be joining an organisation which cares and is proud of our achievements in being recognised for:

• Money magazine’s Bank of the Year and Business Bank for the fourth consecutive year (2018-2021)
• Creating our Peace of Mind Package which provides immediate financial relief for customers (2020)
• Developing our Small Business COVID-19 Relief Package to support our Insurance customers (2020)
• Member of the RE100 Global Corporate Renewable Energy Initiative (2020)
• Named an Inclusive Employer by the Diversity Council of Australia (2019-2020)
• Employer of Choice for Gender Equality for sixth consecutive year (2014-2019)

If this opportunity sounds like the challenge you have been looking for please apply online today.

At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.