Senior Account Manager

• Performance incentives for exceptional work
• In-house training from industry leaders
• Mind performance and public speaking coaches

There has never been a better time to join this boutique agency. As a growing company with exciting clients and an exciting team, we’re changing the growth game. In addition to competitive salaries and incentive packages, they will provide health, wellness, and lifestyle benefits for their employees.

RESPONSIBILITIES

• Manage multiple digital projects across the web, email, and social media.
• Build and nurture relationships with clients and internal teams as well as external suppliers and delivery partners for the best project outcome.
• End-to-end project management, including discovery, SOW, forecasting, timeline management, resourcing, and reporting (client and internal).
• Manage an initial project onboarding, including set-up, tools and reporting.
• Assist cross-functional project teams in delivering activities such as journey mapping, wireframes, interface design, flow designs, requirements gathering, platform evaluation, and technical implementation support for web/app builds, ensuring all team members are working on the right tasks. The managed resources will be Strategists, UX/UI Designers, Creatives, Technical Leads, and developers.
• Conducting reviews and delivering feedback to ensure we are always delivering beyond expectations, and reflecting post-delivery to ensure we are learning, iterating, and optimising.

  
SKILLS

• Experience with agencies (preferred)
• 2+ years’ experience managing a variety of digital projects; website builds, marketing campaigns, micro-sites, emails, content, and maintenance.
• Experience with productivity applications and collaboration/issue tracking tools such as Google Workspace, Harvest, Basecamp
• Ability to manage and control project scope, schedule, budgets, resources, revenue forecasts, and project roadmaps.
• Team-building and client-building skills, including the ability to build rapport quickly.
• Experience with digital platforms such as Google, Meta, TikTok, Pinterest, Google Analytics, Google Search Console, and Shopify.
    

BENEFITS

• Annual employee of the year awards (with a trip to Byron Bay for the winner)
• Flexible working options and 10 am starts on Mondays
• Free Mecca coffee all day
• Regular social events