Medical Receptionist

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Do your life’s best work!

We are looking for an energetic, efficient and professional individual to join our centre as a Patient Services Officer/Medical Receptionist in our Oncology Clinic, Bundaberg on a casual basis.

The Patient Services Officer provides administrative and support to Oncology staff, patients and clinicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients.

More specifically, you will:

Ensure that the centre is ready for business, booking and confirming patients’ appointments

Maintaining the diary and ensuring that all relevant paperwork and administrative processes are completed for appointments

Receive and organise referrals of patients & promptly take relevant action

Ensure all systems are used effectively to administer bookings

Promote a positive image of the company and foster good community relations

Benefits of joining our team:

Internal career development opportunities globally in USA, UK, Spain & Hong Kong

Regional benefits available

Learn and grow with our  award-winning  development programs

Free access to thousands of LinkedIn training courses

Increased casual loading rate

Work within a great team, with offered training and ongoing support

All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling

15 minute drive to the beach

We’re interested in hearing from people who have:

Demonstrated ability in an administrative role within a busy, customer focused environment, medical preferred

Strong organisation and skills, with the ability to liaise with both internal and external stakeholders

Proven experience to work effectively both independently and in a team environment

Knowledge of patient billing systems and related Medicare funding mechanisms

Ability to use clinical administration systems, as well as Microsoft Office software

Collaborative approach in working with the wider Administration team and other internal customers, in line with the organisations’ values.

About GenesisCare

We are the largest private Oncology provider in the world, employing over 6000+ highly trained healthcare professionals and support staff across the United States, Australia, Spain and the United Kingdom, designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 1 million patients annually.

People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.

Covid 19 Vaccination Requirement

In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence of vaccination and comply with the requirements of the Public Health Order prior to appointment.

GenesisCare is an Equal Opportunity Employer.