Floor Manager – Canberra

Job Description

Although no two days are ever the same, there are some things that you can expect to be involved in regularly this includes

• Offering customers a high level of service, through styling advice, product knowledge and store experience
• Analysing selling information and working with the store manager, maximise the sales performance of your department
•  Leading a team of sales assistants to achieve excellent standards of service
• Supporting recruitment and ensure induction and training to new starters is carried out
• Assisting the store manager to identify future talents and putting together development plans to support their progression
• Overseeing store operations 
• Being a COS brand ambassador and providing the best experience for our customers.
• Stepping into the role of Store Manager in their absence 

Qualifications

To work as a floor manager, you should have previous management or leadership experience plus the qualities below.

• Good English language skills
• Excellent communication skills and the ability to lead, train and develop a team
• Customer-focused
• Self-motivated & positive
• Adaptable
• A genuine interest in others
• Open to learning about and selling our products
• Strong planning and organisational skills
• Good analytical and problem-solving abilities
• Demonstrate excellent commercial abilities, interest in fashion and retail.
• Ability to work a flexible schedule, including early mornings, weekends and evenings when required

Additional Information

When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including

•  25% staff discount within the H&M Group. 
• Seasonal Clothing Allowance

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application. The two stages of a successful recruitment process will include a short telephone interview followed by an interview/group interview in the store. Should you require any adjustment to this process, please let the recruiter know who will be happy to discuss this