Restaurant Management – Manon Brasserie

We are seeking an experienced Assistant Manager who is passionate about people, cares about your team and excels at building customer relationships. Simply put you have a customer service + people first attitude. You will be someone who takes pride in their work, and enjoys working as part of a team! 

Playing a key role in bringing our vision to life, this role will so assist in ensuring the smooth opening of a new venue, and a consistent delivery of quality service.

Reporting to the Restaurant Manager you will be responsible for: 

• Ensuring delivery of the highest quality service, product and presentation at all times, and mobilising the workforce to strive for the equivalent in excellence
• Running the floor during meal periods to ensure that all service standards are met through all guests interactions.
• Hands-on supervision of all bar/restaurant operations and team members including assisting in rostering and planning
• Updating wine lists and menus as required in conjunction with the Chef, the Restaurant Manager and the Owners
• Resolution of guest service issues in regards to service and food quality, ensuring we utilise the opportunity for recovery as a way of leaving a lasting and positive impression
• Maintenance of staffing levels, appropriate to limiting costs but ensuring excellence in service standards are not compromised

Operating 7 days, this venue will require weekend work – with fair rosters. 

About you

We have a high level of experience within the hospitality industry and are looking for a positive, honest, genuine, team-focused person. We like to work with people who are passionate about encouraging and educating other motivated, highly talented people to do their best!

Some things that would be amazing for you to bring to the table include: 

• 3-5 years experience in a similar role and fast paced environment 
• A passion and commitment to deliver exceptional customer service
• Strong management skills and the ability to guide floor staff
• Innovation and drive to continue revenue growth
• Excellent communication and interpersonal skills
• Strong time management and organisational skills
• Strong knowledge of food and wine