Restaurant Management – The Tea Room Qvb

About the role

Our Assistant Venue Managers work closely with the Venue Manager and Senior Management Team to ensure seamless operations and a positive guest experience is had by all. 

This is a hands-on role where floor service and interaction with clients is paramount to building the business. 

Reporting to the Venue Manager, you will be responsible for:

• Ensuring the seamless execution of all functions and events based off a pre-prepared run sheet;
• Supervision, training and development of all operational event staff, providing on the job feedback regularly;
• Relationship development: Continuous engagement with the local community, suppliers, and industry professionals;
• Liaison with venue sales team, regarding all logistics including bump in/bump out and external suppliers; 
• Assist with the establishment, implementation and maintenance of appropriate systems and procedures for the events where required.
• Ensuring all events are compliant with WHS legislation;
• Adhoc reporting and administration required 

This is a full time position which requires flexibility and weekend work, your shifts may comprise of a combination of day and night shifts in accordance with business demands.

Located centrally in the QVB Building in the CBD, we are an easy stroll to public transport (Town Hall). 

About you

We are looking for someone with infectious energy that can adapt themselves whilst being comfortable in an authoritative position. If you have worked in high tea, large events, or weddings, even better! This role will suit someone who is really looking for a company to develop their career and grow long term with.

We don’t mind showing people the ropes of how we do things, so to fit in and and enjoy your time with us, you will ideally bring:

• Must have a minimum of 1-3 years’ experience in a similar role but will also suit a dedicated hospitality professional willing to take the next step
• Proven leadership experience in a similar paced fast paced environment – with focuses on building teams and driving a high level of service – the wow factor
• Customer service focus
• High level of attention to detail
• Innovative – proven experience of genuinely implementing new ideas
• Flexibility to work evening and weekend hours