Technical Writer

About this role: Technical Writer

As a Technical Writer, you will work as part of a global software team; collaborating with 3D software development specialists across multiple continents to deliver innovative user assistance solutions for both Cloud and Rich Client 3D engineering applications.

• Deliver end user documentation for best in class solutions
• Work across multiple development streams to understand application workflows, capture user assistance requirements and deliver end user documentation to corporate standards
• Participate in the wider systems user assistance focus groups to drive innovation and improvements to internal standards to be applied across our solutions
• Promote continuous improvement across all processes and tooling
• Contribute to quality checks in all user assistance deliverables including end user documentation, user experience content, messaging, and workflow.
• Bring passion to deliver world class user assistance to cloud based services on a global scale as well as our rich client applications
• Become integrated in the methodologies employed within Systems and build a network within R&D globally
• Identify and promote best practices in delivering user assistance support for complex 3D Modelling applications

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What you need to bring:

• 2+ years’ experience as a user assistance developer within the software industry
• Degree in computer science or similar specialization
• Strong documentation, presentation and communication skills
• Experience with Oxygen XML Author and Oxygen Content Fusion, Madcap FlareExperience with XML language, stylesheets and tagging, CSSExperience with SnagIt, Camtasia, Microsoft Office or similar systems
• Experience working with Microsoft Team Foundation Server, JIRA
• Experience working with teams in Software development methodologies including waterfall and agile practices
• Experience working in globally distributed teams
• Familiarity with Continuous Delivery environments

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