Retail Store Manager – Carindale, Qld

About Us:

For 80 years, Sussan has been on a style journey, keeping Australian women’s wardrobes fitted with elegant, of-the-moment pieces that they look and feel great in. The legacy of our brand lies in the quality of our clothing, our commitment to ensuring you feel the best when wearing our collections, and our constant promotion of women throughout our business. 

About the role:

As our new Store Manager, you will be an experienced coach and leader and will be responsible for effectively managing and mentoring your team across all aspects of the store.

With proven experience in successfully managing the daily operations including driving sales, managing rosters and budgets, and providing outstanding customer service, you will love supporting your team and guiding them on their individual growth and development.

Your passion is people, and you will bring this to your role partnered with your ability to engage and motivate to achieve results and have fun doing it.

Monitoring store performance, driving key strategies and ensuring you and the team are achieving key results will support the overall success of the store to meet targets and business objectives.

Your day-to-day:

• Manage all aspects of the store to maximise sales results and customer experience
• Motivate, coach, and develop the team
• Act as a mentor, coach, and role model within the store environment
• Create an atmosphere of trust, confidence, and respect within the store environment
• Identifying opportunities to drive and increase sales
• Creating an exceptional customer experience and providing up-to-the-minute styling advice
• Manage new stock deliveries and merchandise the store
• All administrative tasks for your store including payroll, banking and effective rostering

Working with us at Sussan:

We are committed to rewarding our team for the great work they do every day as well as steering their development. You will be working closely with your Business Manager for continued support and guidance as well as have exposure to our comprehensive Management Development Program to ensure you are always learning and growing too.

Additionally, we are able to offer some amazing benefits including:

• An inspiring, supportive, and fun work culture
• Work on a rotating roster that provides you with a three-day weekend every second week!
• Fantastic career pathways
• Access to outstanding training and development – reach your full potential!
• Amazing product discount
• Potential monthly and seasonal bonuses, PLUS additional sales rewards, and incentives
• Great team referral bonus program
• Corporate discounted health insurance, so you can take care of yourself

Above all else, we are looking for an engaging, enthusiastic, and dynamic Store Manager who lives for fashion and aligns with our brand and values.

If this sounds like the right role for you, we look forward to receiving your application and invite you to please ‘Apply Now’.  Thank you for your interest in joining the Sussan team.