Assistant Manager

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JOB DESCRIPTION

Situated in the heart of Cairns City, the Pullman Cairns International is the largest hotel in Tropical Far North Queensland. With 324 rooms, a pool, gym facilities and Coco’s + Bar our in house restaurant; the Pullman offers a stylish, modern holiday experience. The team welcomes you to join us as an Front Office Assistant Manager (Duty Manager). 

Key Responsibilities Include: 

• Lead by example when attending to guest requests, and delivering excellent guest experience. 
• Take initiative to ensure interactions with guests are positive and productive. 
• Monitor training and offer guidance to fellow employees whilst on shift.
• Assist in all areas of the hotel during peak times to eliminate potential issues. 

About you

• Previous Front Office experience at a supervisory level. 
• Proven experience in Front office systems, incl Opera, Opera cloud, ResDiary
• Flexibility to work a variety of shifts including weekends, evenings and public holidays. 

Why work for Accor
You will receive access to our ALL Heartist program, and receive discounts on Food and Beverage, as well as reduced rates on over 400 hotels in Australia and New Zealand. Additionally you will be working in an environment were you are encouraged to be your real deal at work, and with flexible working arrangements, you can #workyourway. Additionally we can offer:

• Reward Programs. 
• Career Progression as well as Learning and Development opportunities. 
• Free 24hour access to our Employee Assistance Program for counseling. 

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

“Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.

Our ambition is to provide meaningful employment, a warm  and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.”

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