Product Manager (education)

MSPACE is seeking a Product Manager to support the Senior Product Manager and Academic Program Directors in maintaining and expanding the University’s portfolio

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

About the Melbourne School of Professional and Continuing Education (MSPACE)
The Melbourne School of Professional and Continuing Education (MSPACE) works to broaden the University’s educational offerings in an increasingly competitive global environment for talent and skills. MSPACE provides an institutional focal point for the development, delivery and promotion of professional, continuing and executive education programs and services for all academic divisions of the University. MSPACE supports academic divisions to develop and deliver award and non-award education through a range of teaching and learning delivery modes and seeks to broaden opportunities for engagement in a variety of professional sectors. In order to contribute towards these objectives, MSPACE supports and expands the University’s professional, continuing and executive education initiatives through the provision of a coherent, whole-of-University framework.

About the Role

The Product Manager will support the Senior Product Manager within the Melbourne School of Professional and Continuing Education (MSPACE) to strategically maintain and expand the University’s portfolio of post-professional courses (products).. Working with the Market Research and Insights Manager, and Marketing and Communication teams, the Product Manager will guide new products through the development lifecycle, ensuring the best outcomes for learners and the University.

The role will work across multi-disciplinary teams to gather data and articulate market feasibility, opportunities, and product solutions that meet market demand and needs. Working with internal and external stakeholders, the Product Manager will identify and guide market research responses, identify market opportunities, and articulate industry and customer needs in the form of business cases and product propositions.

In a typical week at work, you may:

Work in collaboration with key stakeholders, both industry contributors and academic subject matter experts, to define market problems, needs and opportunities, market size and characteristics, market share, and to formulate product value propositions for defined audiences

Work collaboratively with academic stakeholders to define course content, structure, outcomes and points of difference ensuring success in market

Collaborate with marketing and academic programs teams to gather data to review and optimise courses in-market

Draw on research and conduct target audience workshops with stakeholders to define customer needs, and course benefits that address those needs

About You

You will have strong stakeholder management skills, both internal and external as well as business development experience and commercial acumen. You will demonstrate the ability to synthesise various data points into an executable plan of action. You will have the ability to use initiative and responsiveness in planning and developing new ideas and approaches to ensure organisational objectives are achieved. You will have a high level interpersonal and communication skills with the ability to build rapport and influence a range of stakeholders across all levels of the organisation and high level organisational and time management skills, including the ability to prioritise workload, work well under pressure and organise own work to meet deadlines. You will demonstrate the ability to work autonomously with considerable independence.

Ideally, you will further have:

Postgraduate qualifications in business, marketing or another related field or progress towards postgraduate qualifications and extensive relevant experience in account service, course development or product marketing; or extensive experience and management expertise; or an equivalent combination of relevant experience and/or education/training

Experience within the education sector

High-level problem-solving skills with the ability to exercise significant judgement

Well-established project management skills, with a commitment to continuous improvement

Please note: To be considered for this role you must have current valid work rights for Australia.

About the University
The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

Benefits of Working with Us
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

Flexible working arrangements and generous personal, parental and cultural leave

Competitive remuneration, 17% super, salary packaging and leave loading

Free and subsidised health and wellbeing services, and access to fitness and cultural clubs

Discounts on a wide range of products and services including Myki cards and Qantas Club

Career development opportunities and 25% off graduate courses for staff and their immediate families

To find out more, please visit .

Be Yourself

At UoM, we value the unique backgrounds, experiences and contributions that each person brings to our community, and we encourage and celebrate diversity. Indigenous Australians, those identifying as LGBTQIA+, females, people of all ages, with disabilities or culturally diverse backgrounds are encouraged to apply for our roles. Our aim is to create a workforce that reflects the community in which we live.

Join Us!

If you feel this role is right for you, please submit your application including a brief cover letter, your resume and your responses against the selection criteria^ (found in the Position Description) for the role.

Should you require any reasonable adjustments with the recruitment process, please contact the Talent Acquisition team at .