Gaz – Aps6 – Nsw – Investigator – Professional Standards And Investigations

Requisition Number: 127283
Position Number/s: Various
Classification: APS Level 6  
Location: NSW  
Division: Immigration Policy, Integrity and Assurance Division (IPIAD)  
Branch: Immigration Integrity and Assurance Branch  
Section: OMARA  
Security Classification: Negative Vetting Level 1 
Salary: $84,335.00 to $99,779.00  
Contact: Michael O’HARA Phone: 02 8862 6804
Period of Vacancy: Ongoing 
Number of Vacancies: Several 

Applications close: Thursday 30 March 2023 at 11:59pm (midnight) – AEDT. Late applications will not be accepted.

Who can apply:
Please note this opportunity is available to current Australian Public Service employees and all eligible members of the community.

About the Department of Home Affairs: 
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The Department of Home Affairs is responsible for centrally coordinated strategy and policy leadership in relation to domestic national security arrangements, law enforcement, emergency management, counter-terrorism, social cohesion, the protection of our sovereignty, the integrity of our border and the resilience of our national infrastructure.
  

The Australian Border Force, an operationally independent body within the Department of Home Affairs, is Australia’s frontline border law enforcement agency and Australia’s customs service. The Australian Border Force’s mission is to protect Australia’s border and facilitate the legitimate movement of people and goods across it.

Immigration Integrity and Assurance Branch

Immigration Integrity and Assurance Branch (IIAB) is responsible for contributing to the active management of the strategic risk for Migration & Citizenship including monitoring and reporting on the performance of controls. The Branch also manages risk systems that support visa and citizenship programs. The Branch is also responsible for the Office of the Migration Agents Registration Authority.

Office of the Migration Agent Registration Authority (OMARA)

The OMARA is the regulatory body for Registered Migration Agents (RMAs) in Australia. The OMARA protects consumers by only registering those people who meet specified qualification and character standards, and investigates and takes disciplinary action against RMAs who are found to have breached the Code of Conduct for RMAs.

Successful applicants will be used to fill positions across the Division and create an order of merit.

About the role:

Investigator

The position of Investigator, Professional Standards and Investigations reports to the Assistant Director of the Section within the OMARA.

This role is responsible for triaging, assessing and investigating misconduct complaints against RMAs and taking disciplinary action where appropriate. 

Working with the Assistant Director and the entire team, this role will contribute to enhancing investigative capabilities and governance frameworks that target and disrupt RMA’s engaging in inappropriate behaviour contrary to the RMA Code of Conduct.

Our ideal candidate:

Is someone who enjoys working in a rapidly evolving and forward thinking environment. The successful candidates will be self-driven, adaptive to change and will be able to demonstrate the following attributes:

• Sound judgement, problem solving, analytical and research skills including ability to interpret legislation and/or policy
• Strong interpersonal skills including the ability to develop and support productive working relationships to achieve results
• Excellent oral and written communication skills
• Strong organisational and administrative skills, including the ability to work effectively to meet tight deadlines.

Specific duties/responsibilities:

The successful applicants will:

• Triage, assess and investigate complaints made in relation to the provision of immigration assistance by RMAs and where appropriate, taking disciplinary action against RMAs and former RMAs
• Conduct interviews, take statements, and facilitate other investigative techniques
• Facilitate effective working relationships within a multidisciplinary team environment, comprising investigators and other specialists
• Prepare high quality and well-reasoned decision records
• Represent the interests of OMARA and helping manage OMARA’s relationships with relevant stakeholders
• Participate in continuous improvement activities relating to the investigative functions within OMARA
• Foster commitment to shared goals and maintaining a contemporary knowledge in investigation concepts, methods, and tools.

Role Requirements/Qualifications

• Qualifications and/or experience in managing administrative and/or criminal investigations
• Knowledge of and/or experience in regulatory environment
• Demonstrated ability to lead and positively influence others including overcoming barriers to change
• Highly effective written and oral communication skills
• Ability to work collaboratively and effectively with internal and external stakeholders
• Ability to obtain and maintain a Negative Vetting 1 Security clearance.

Application and Assessment: 

There are a number of stages in the Recruitment process; each stage is outlined below. You will be advised if you are successful at each stage prior to progressing to the next.

You are not required to provide a written application for this role. Please upload a copy of your CV to the Applicant Response field to allow you to submit your application.

• All candidates will be invited to complete an online psychometric assessment. This could measure Cognitive Aptitude, Personality and/or Emotional Intelligence
• For more information about the platform, click here  You can also find tips on how to prepare via this link.
• Shortlisted candidates will be invited to complete a virtual one-way interview.

How to apply:

You are required to submit your application in Home Affairs’ online recruitment system. 

As part of your application you will need to provide:

• You are not required to provide a written application for this role. Please upload a copy of your CV to the Applicant Response field to allow you to submit your application
• Details of two referees

• Include your full name and the Requisition Number – 127283 in the footer of any documents being uploaded.

Eligibility and Specific Conditions of Employment

To be eligible to work with the Department of Home Affairs you must:

• Be an Australian Citizen
• Fulfil the Department’s minimum requirements by satisfactorily answering all screening questions during the application process
• Obtain and maintain the required AGSVA clearance
• Obtain and maintain a current Employment Suitability Clearance
• Satisfy a probation period
• Undergo a health assessment (if applicable).

To be eligible to work in some roles, you may be required to be fully vaccinated against COVID-19 (including any COVID-19 booster dose to maintain an ‘up-to-date’ status). Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation, if a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable period, they may not be offered that role.

Technical Assistance

If you are experiencing problems submitting your application online, please email the nature of the issues you are experiencing to Recruitment ([email protected]) including screen captures if necessary. A response will be sent during business hours.

Notes

Remuneration: The Department offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.

Information about employment in the Department of Home Affairs, and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers.

If you have identified as having a disability, please indicate whether you require any support throughout the selection process. For further information please contact Recruitment: [email protected].