Sap Real Estate Consultant

Let’s talk about the team: Our Applications Managed Services team help our clients create more value for. their business and improve efficiency through IT Systems. Our services are highly industrialized, underpinned by robust SLAs, based on industry-standard best practices, and delivered by a cost-effective mix of onshore, nearshore and offshore resources. We’re about more than ‘keeping the lights on for. less’ – we provide a commitment to continuous improvement and value generation. Let’s talk about the role and responsibilities: Provide operational support for SAP system based on SAP best practises aligned to the Capgemini delivery standards to meet the client expectations Provide Application Management Services in SAP like Incident/problem/change request management Analyse and triage incidents with an appropriate sense of urgency, focus on restoration of service, followed by root cause analysis to prevent recurrence Create, own, execute change requests relating to SAP systems as per agreed client process Execute service requests based on the Service Catalogue or an ad-hoc basis Provide reports to the account management team and engage with client stakeholders on a regular basis Provide subject-matter expertise, best practices, technical approaches, and strategic recommendations. Exhibit leadership to ensure optimal function and enhancement of SAP systems and keeps up to date on the latest SAP industry solutions and trends Engage in requirements gathering and development of use cases. Support architecture, process, and governance development Translate architecture specifications to low-level component design and identify customizations for implementation Communicate with clients and partners on aspects of both the product and implementation at the technical and/or functional level, appropriate for the situation. Provide troubleshooting services as a part of project or post-production support activities. Perform out of the box configuration and implement necessary customization as needed Participate in capacity planning and HW specification recommendation efforts Ensure requirements are gathered, processes defined, and use cases are documented. Participate in deployment activities, configurations, custom rule development, development, and third-party system integration Work with clients post implementation for user testing, debugging, support and maintenance. Resolve any issues highlighted during System Integration Testing and User Acceptance Testing. Resolve day to day technical & functional issues Help develop technical documents detailing the products, environment and process of identity systems and functions Drive continuous improvement processes and implement automation initiatives Let’s talk about your qualifications and experience: 3 to 5+ years of SAP experience in implementation and BAU support Extensive support experience SAP ERP and SAP Flexible Real Estate Management (RE-FX) in particular, with proven ability to provide the detailed solution insight and efficient implementation support Minimum one full cycle SAP implementation experience with REFX module Support the business in existing SAP RE-FX solutions internal teams with expert knowledge and integrations advice. Ongoing Support and ticket resolution for MDM (Business Partners, Rental Objects like Pooled Space, Rental space and Rental units, Contract management, Sales Based settlements, etc.), RE-FX configuration and integration with various SAP modules (FI/CO, PM, PS, Treasury etc.) and external systems like Salesforce, Geospatial systems (ArcGIS) and ERPLink Excellent communication skills both verbal and written (dealing with the business stakeholders directly) Excellent interpersonal and communication skills. Good problem-solving and analytical skills.