Aps4 Executive Assistant

71,641 – $76,410 + Attractive Superannuation Location: Hobart TAS Contact Officer: Anne James on 03 6221 6677 The Department of Veterans’ Affairs Hobart are looking for an Executive Assistant to support the Deputy Commissioner Tasmania / Assistant Secretary Business Improvement and Quality Assurance. The Executive Assistant will provide a range of high-level administrative support services to the SES officer and the branch/division group, which includes but is not limited to: • acting as the first point of contact including greeting visitors, receiving and responding to phone calls, emails and correspondence and ensuring a high-level of customer service to all staff and external parties • diary management including prioritising the SES Officers time and drawing attention to matters of priority • coordinating meetings with internal and external stakeholders and ensuring the SES Officer has all required information for meetings • establishing effective working relationships and high standard of customer service • engaging with staff and fostering a strong team focus • liaising with internal staff and external agencies on matters relating to the work area • preparing and/or quality assuring general correspondence and less complex documentation in accordance with departmental guidelines • initiating and ordering supplies and equipment, processing accounts for payment and coordinating, collecting and analysing information for monitoring purposes • developing appropriate systems, procedures and controls to enhance the accuracy, timeliness and presentation of workflow within the branch • organising, scheduling and coordinating all travel arrangements, accommodation and supporting documentation for the SES Officer • undertaking less complex research for the SES Officer • coordinate division/branch/group administrative tasks (e.g. phone lists, distribution lists, leave register, senate estimates responses, property and accommodation) • provide account payment support to the Education Schemes secretariat and Boards as required • monitor and track correspondence • undertake filing and records management functions ensuring records are accurate, complete and are managed in accordance with departmental policy • address and independently respond to routine to moderately complex enquiries • monitor and track correspondence • under general direction , coordinate correspond for the SES officer • actively participate in the Executive Assistant Network Eligibility: Applicants must be an Australian citizen to apply. Mandatory qualifications: • Ability to obtain and maintain a minimum of a Baseline Security Clearance. • Whilst not mandatory, previous experience working in an Executive Assistant role or similar will be highly regarded. • Whilst not mandatory a demonstrated respect and understating of the needs of serving ADF members, Veterans and their families will be highly regarded.