Field Sales Executive – Mid Market (b2c)

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognised for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Join Team Amex and let’s lead the way together!

The primary responsibility for this position will be to acquire new merchants to accept American Express, improving overall card acceptance and growing card acceptance across Australia.

The successful candidate will ultimately deliver the Merchant Value Proposition with confidence and creativity, highlighting the benefits of American Express acceptance to their prospects. Positioning themselves as a consultant, using tools like financial modelling and merchant marketing campaigns, ultimately demonstrating an outstanding understanding of Merchant product solutions, the customer’s business, their competitive landscape and local & business environment.

This role involves identifying, developing and closing out sales opportunities across the Mid-Market segments. You will be required to build and own a strategic pipeline of merchant prospects. This role will also involve working with our customers and business partners to develop successful acquisition strategies. Also critical is a high level of tenacity and resilience.

You will need to seek alternative solutions within a defined rate structure, enabling you to convert customers who may have formed a viewpoint not consistent with our delivered value.

Skills and experience required:

Direct face-to-face sales experience with a successful track record, preferably in the Mid-Market segment

Can develop a structured methodology to pipeline management

Strong financial understanding of cash flows, P&L and have the ability to have a confident discussion in relation to Merchant Fee’s, acceptance and finance

Ability to collaborate and influence internally and externally (both face to face and over the phone)

Experience in developing and driving successful sales strategies

Ability to articulate knowledge about products, services and value proposition to prospects is a must

Experience using CRM Tools

Valid Australian Drivers License

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.