Front Office Manager at Healthscope (Canberra)

Job Description

your responsibilities will include:

Understanding of hospital administration processes from pre-admission to discharge including informed financial consents, private health funding eligibility, patient accounts, billings, debtor’s collection, accounts payable

Rosters, staffing and supervision of staff including reception, pre-admissions, discharges, billing, theatre bookings, Process review and ongoing change management

Handling of enquiries and complaint resolution

Working knowledge of patient management systems (Webpas and Zedmed) and Microsoft Office applications

Experience in managing and leading a team

Direct reports may include catering and environmental departments

Essential Criteria:

Promote a positive and collaborative team work environment and an efficient business culture

Assisting and coordinating internal and external audits

Sound knowledge and understanding of medical terminology

Excellent interpersonal, verbal and written communication skills

Exceptional organisational and time management skills as well as an ability to multi-task

Professional and pleasant demeanour

Ability to develop positive relationships with a diverse range of people both internal and external

Willingness and ability to learn and complete new tasks and the flexibility to embrace change

Ability to work both autonomously and collaboratively within the scope of the role

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This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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